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Key Features:
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The Student Counselling For Sensitive Issues Risk Assessment includes the following job steps and related potential hazards:
- 1. Preparation
- Potential lack of confidentiality
- Emotional distress for academic staff
- 2. Initial Consultation
- Poor rapport building
- Incorrect problem identification
- 3. Developing a Solution Plan
- Miscommunication
- Emotional distress for the student
- 4. Implementing the Plan
- Non-adherence to the plan
- unintended consequences
- 5. Review Plan
- Inadequate feedback collection
- repeat issues
- 6. Referral Processes
- Inappropriate referral
- breaching confidentiality
- 7. Record Keeping
- Breach of privacy
- inaccurate records
- 8. Ongoing Support
- Over-dependence on counselor
- potential burnout for counselor
- 9. Crisis Management
- Mishandling urgent issues
- emotional trauma for involved parties
- 10. Exit Strategy
- Premature termination
- insufficiency support for transition
- 11. Follow Up Action
- Insufficient monitoring
- recurring issues
- 12. Supervision Sessions
- Unresolved issues from supervision
- potential distress for supervisee
- 13. Professional Development
- Lack of up-to-date knowledge
- Inadequate skills or competencies
- 14. Counsellor Self-care
- Burnout
- counsellor personal issues coming into play
- 15. Administrative tasks
- Loss of documents
- incorrect filing
- 16. Communication with Educational Staff
- Misinterpretation of information
- breach of confidentiality
- 17. Student Outreach Programs
- Inappropriate content
- triggering distress for participants
- 18. Group Counselling Sessions
- Conflict within the group
- Emotional distress for participants
- 19. Confidentiality Procedures
- Accidental leaks of sensitive information
- misinterpretation of privacy laws
- 20. Ethical Boundaries
- Transgression of professional boundaries
- inappropriate behaviour