Ensure your workplace remains safe and compliant with our versatile risk assessment templates, designed to meet Australia’s Work Health and Safety (WHS) standards. These professionally crafted documents follow a consistent, structured approach that can be adapted for any industry or task.
Key Features:
• Uniform Structure: Each template includes clearly defined sections for job steps, potential hazards, risk matrices, control measures, and emergency procedures.
• Comprehensive Hazard Identification: Systematically record foreseeable hazards at every stage of your work process—from preparation and equipment checks to final debriefing.
• Customisable Details: Easily insert your organisation’s information, project specifics, and relevant legislative references, ensuring the document meets your unique operational needs.
• Regulatory Compliance: Built to align with Australia’s WHS legislation and Codes of Practice, these templates include guidance notes and reference links to help you stay compliant.
• Emergency Preparedness & Documentation: Integrated sections for emergency response planning and thorough documentation review ensure all critical safety information is captured and easily accessible.
Whether you’re managing a construction site, operating machinery, or overseeing any other workplace activity, our generic risk assessment templates provide a robust framework for identifying risks, implementing effective control measures, and maintaining a safe working environment. Download today to streamline your risk management processes and promote a culture of safety in your organisation.
The Controlling Customer Access During Busy Periods Risk Assessment includes the following job steps and related potential hazards:
- 1. Preparation
- Overcrowding
- Inadequate training
- 2. Customer Arrival
- Customer accidents due to rush
- Poor customer control
- 3. Entry Management
- Limited accessibility
- Crowd control issues
- 4. Waiting Area Organisation
- Insufficient seating
- Incorrect distancing
- 5. Queue Management
- Risk of conflicts
- Slip and trip hazards
- 6. Handling Enquiries
- Miscommunication hazard
- Stress for staff
- 7. Coordinating Access Points
- Improper signage
- Unregulated flow
- 8. Implementing Distancing
- Non-adherence to rules
- Space constraints
- 9. Using Automated Systems
- Technology malfunction
- Lack of user understanding
- 10. Managing High Traffic Times
- Overcrowding
- Higher stress levels
- Increased accident risk
- 11. Dealing with Difficult Customers
- Potential for verbal or physical abuse
- Increased stress
- 12. Clearing Bottlenecks
- Increased congestion
- Resistance from customers
- 13. Post Rush Hour Management
- Fatigue related mistakes
- Delay in services
- 14. Clean up/Closeout
- Risk of injury during cleaning
- Potential for leftover hazards
- 15. Reviewing Process
- Inadequate information collection
- Missed potential risks